Top 7 Benefits of Avaya Phone Systems

Top 7 Benefits of Avaya Phone Systems 1

1. Increased productivity

Avaya Phone Systems are reliable and dependable. When your network is

down, productivity stops: the phones, fax machines, and email doesn’t work. Clients

can’t reach you, and you can’t conduct business.

That won’t happen when you sign up with Avaya. Features like proactive

remote monitoring and a self- diagnostics and self- healing system keep Avaya

networks running 99.99% of the time. Spend time thinking about business, not your


And, features like next generation voice mail, more storage, and an

industry standard network will keep things running smoothly.

2. Mobility like never before

Avaya Phone System is compatible with a plethora of PDAs, and cell phones

connect to the PBX, giving you unparalleled mobility. When sales is on the road,

their cell phone acts like their desk phone, and they can use their laptops or PDA to

keep their schedules updated.

Also, with the Find Me feature, if you are away from your desk, the

network will call your cell phone.

3. Save money and time

Once you connect using Avaya, you only have to worry about one cable.

Before, you had two lines to maintain: your phone line and your T1 line. But Avaya

Phone Systems creates a converged network, using a single cable to for both data

and voice. It’s easier and cheaper.

4. Avaya’s rich history and tradition

Avaya Phone Systems are part of the legendary Bell labs. No other phone

company comes close to matching Avaya’s research and development department.

The Bell lab produces the best quality product, and when you choose Avaya, you

choose a company that produces 5 patents a week.

5. Call center

The call center for Avaya Phone Systems is a specialized application that gives

your business unparalleled customer service.

When customers call, their information is entered into the database and

shows up on agent’s computers. This ensures agents have the right information,

and each person who calls your business reaches the appropriate person, the right

agent for the right customer.

6. IP Office

One of the great things about Avaya is that you can create the right system for

your company. IP Office is the ideal system for mid- sized companies, in the range

of 40 to 50 employees. It has all of the bells and whistles in the larger systems, but

scaled down to fit the size and needs of your company.

IP Office is for companies who want to have IP phones in the near future,

but either don’t have the time or money to make the jump right now. You can install

the framework now, keep the system you have, and switch whenever you’re ready.

7. Media Servers and Gateway

Avaya’s Media Server and Gateway allow business with multiple locations to

have a single server. Install one server at the central location, and put a Gateway at

each satellite location, and all places will be linked together.

What do you think?

Written by Bunchy Pixel


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