1. Increased productivity
Avaya Phone Systems are reliable and dependable. When your network is
down, productivity stops: the phones, fax machines, and email doesn’t work. Clients
can’t reach you, and you can’t conduct business.
That won’t happen when you sign up with Avaya. Features like proactive
remote monitoring and a self- diagnostics and self- healing system keep Avaya
networks running 99.99% of the time. Spend time thinking about business, not your
And, features like next generation voice mail, more storage, and an
industry standard network will keep things running smoothly.
2. Mobility like never before
Avaya Phone System is compatible with a plethora of PDAs, and cell phones
connect to the PBX, giving you unparalleled mobility. When sales is on the road,
their cell phone acts like their desk phone, and they can use their laptops or PDA to
keep their schedules updated.
Also, with the Find Me feature, if you are away from your desk, the
network will call your cell phone.
3. Save money and time
Once you connect using Avaya, you only have to worry about one cable.
Before, you had two lines to maintain: your phone line and your T1 line. But Avaya
Phone Systems creates a converged network, using a single cable to for both data
and voice. It’s easier and cheaper.
4. Avaya’s rich history and tradition
Avaya Phone Systems are part of the legendary Bell labs. No other phone
company comes close to matching Avaya’s research and development department.
The Bell lab produces the best quality product, and when you choose Avaya, you
choose a company that produces 5 patents a week.
5. Call center
The call center for Avaya Phone Systems is a specialized application that gives
your business unparalleled customer service.
When customers call, their information is entered into the database and
shows up on agent’s computers. This ensures agents have the right information,
and each person who calls your business reaches the appropriate person, the right
agent for the right customer.
6. IP Office
One of the great things about Avaya is that you can create the right system for
your company. IP Office is the ideal system for mid- sized companies, in the range
of 40 to 50 employees. It has all of the bells and whistles in the larger systems, but
scaled down to fit the size and needs of your company.
IP Office is for companies who want to have IP phones in the near future,
but either don’t have the time or money to make the jump right now. You can install
the framework now, keep the system you have, and switch whenever you’re ready.
7. Media Servers and Gateway
Avaya’s Media Server and Gateway allow business with multiple locations to
have a single server. Install one server at the central location, and put a Gateway at
each satellite location, and all places will be linked together.